Call Center Customer Service Representative

  • Location Clearwater, Florida
  • Type Contract
  • Job ID Job #57613

The CSI Companies is actively seeking a Customer Service Representative for a well-known, reputable company in the Clearwater area. 


  • Support incoming calls and emails from customers.
  • Handle basic coverage questions, assist with enrollment, premium inquiries, and cancellation requests.
  • Respond to questions and requests from clients/customers/agents quickly and accurately.
  • Record details of all customer interactions including requests, inquiries, comments, complaints and then record details of actions taken.
  • Retrieving and responding to voicemails and emails.


  • High School Diploma or equivalent required. 
  • 1+ years of Customer Service Experience
  • Must be detail oriented and strong communicator
  • Ability to process more than one activity at a time