Customer Service Rep

  • Location Tampa, Florida
  • Type Contract
  • Job ID Job #55001

The CSI Companies is actively seeking a Customer Service Representative for a well-known, reputable insurance company in the Tampa area. 

RESPONSIBILITIES:

  • Support incoming calls and emails from customers.
  • Handle basic coverage questions, assist with enrollment, premium inquiries, and cancellation requests.
  • Respond to questions and requests from clients/customers/agents quickly and accurately.
  • Record details of all customer interactions including requests, inquiries, comments, complaints and then record details of actions taken.
  • Retrieving and responding to voicemails and emails.

POSITION REQUIREMENTS

  • High School Diploma or equivalent required. 
  • Two (2) years of Customer Service Experience
  • Must be detail oriented and strong communicator
  • Ability to process more than one activity at a time

#Tampa