Customer Service Representative

  • Location Aurora, Colorado
  • Type Contract
  • Job ID Job #48249 Posted 7 months ago

We are seeking a Customer Service Representative to join our client's team in Aurora! You will be joining the team of one of the nation's leading healthcare providers, specializing in and providing the full continuum of care for children and adolescents.

Responsibilities:

  • Handle customer inquiries and complaints
  • Troubleshoot and resolve patient/family issues and concerns
  • Develop and maintain a knowledge base of the evolving products and services
  • Greet and direct patients and family to various locations
  • Data entry of medical records

?Qualifications:

  • Previous experience in customer service, healthcare related a plus
  • Ability to build rapport with patients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Ability to intake and document sensitive medical information with accuracy and discretion

Candidate Testimonials

Outstanding level of professionalism, courtesy, and forthrightness. I appreciate these qualities in people and in an organization. The CSI staff exemplifies all of these attributes.
The CSI Companies
5
2020-01-08T20:27:52+00:00
Outstanding level of professionalism, courtesy, and forthrightness. I appreciate these qualities in people and in an organization. The CSI staff exemplifies all of these attributes.

Candidate Testimonials

CSI has been extremely involved and responsive - that’s amazing for a contract company! I would work with them again and would definitely recommend them to my peers!
The CSI Companies
5
2020-01-24T17:55:56+00:00
CSI has been extremely involved and responsive - that’s amazing for a contract company! I would work with them again and would definitely recommend them to my peers!

Candidate Testimonials

I'm extremely impressed, both with CSI's hiring process as well as support after joining! You have an outstanding recruitment team and an equally outstanding support staff! Thanks team CSI for everything that you do!
The CSI Companies
5
2020-01-24T17:58:44+00:00
I'm extremely impressed, both with CSI's hiring process as well as support after joining! You have an outstanding recruitment team and an equally outstanding support staff! Thanks team CSI for everything that you do!

Candidate Testimonials

Working with CSI was very stress free. All my questions got answered quickly. They found an employer that fit my interests and abilities! Within a few months, I became a permanent employee.
The CSI Companies
5
2020-01-24T17:59:50+00:00
Working with CSI was very stress free. All my questions got answered quickly. They found an employer that fit my interests and abilities! Within a few months, I became a permanent employee.

Candidate Testimonials

CSI companies was great, I found the greatest job ever! I love this job and I am so very grateful. I had the pleasure of dealing with all kind and friendly people the whole time I was with them.
The CSI Companies
5
2020-01-24T18:00:46+00:00
CSI companies was great, I found the greatest job ever! I love this job and I am so very grateful. I had the pleasure of dealing with all kind and friendly people the whole time I was with them.

Candidate Testimonials

CSI was very accessible and transparent throughout my employment. I felt prepared for my interview and my employment. Any concerns I had were addressed quickly. I was eventually hired full time and am incredibly grateful for CSI helping me to get my foot in the door.
The CSI Companies
5
2020-01-24T18:04:40+00:00
CSI was very accessible and transparent throughout my employment. I felt prepared for my interview and my employment. Any concerns I had were addressed quickly. I was eventually hired full time and am incredibly grateful for CSI helping me to get my foot in the door.

Candidate Testimonials

CSI has always been honest and reliable. It’s good to be treated as you should for the work you provided. Many companies treat you like a number, CSI is different, and I hope continues to be different.
The CSI Companies
5
2020-01-24T18:05:18+00:00
CSI has always been honest and reliable. It’s good to be treated as you should for the work you provided. Many companies treat you like a number, CSI is different, and I hope continues to be different.

Candidate Testimonials

The communication, the feedback, and genuine rapport among consultants and CSI staff are second to none. They have created a niche for themselves and I can only continue to applaud them.
The CSI Companies
5
2020-01-24T18:06:15+00:00
The communication, the feedback, and genuine rapport among consultants and CSI staff are second to none. They have created a niche for themselves and I can only continue to applaud them.

Candidate Testimonials

I continue to work with and refer others to CSI because it’s a company where an honest job performance is met with grateful feedback.
The CSI Companies
5
2020-01-24T18:06:43+00:00
I continue to work with and refer others to CSI because it’s a company where an honest job performance is met with grateful feedback.

Candidate Testimonials

I'm very happy with The CSI Companies. I hope a new position opens up once this assignment is complete so that I can remain with The CSI Companies beyond this project.
The CSI Companies
5
2020-01-24T18:07:01+00:00
I'm very happy with The CSI Companies. I hope a new position opens up once this assignment is complete so that I can remain with The CSI Companies beyond this project.

Candidate Testimonials

Any question I had or any issue I experience, it was always dealt with in a timely manner. If I was not speaking to the right department then I was quickly routed to the correct person. I have been a contractor with CSI and it has been wonderful. The gifts sent to my home have truly been thoughtful. It makes me proud to work for a company that values me and that goes a long way in my appreciation for them. I have also been working with my contracting company for a year and I truly appreciate CSI for providing a secure job that also aligns with their visions and valuing their employee.
The CSI Companies
5
2020-01-24T18:07:51+00:00
Any question I had or any issue I experience, it was always dealt with in a timely manner. If I was not speaking to the right department then I was quickly routed to the correct person. I have been a contractor with CSI and it has been wonderful. The gifts sent to my home have truly been thoughtful. It makes me proud to work for a company that values me and that goes a long way in my appreciation for them. I have also been working with my contracting company for a year and I truly appreciate CSI for providing a secure job that also aligns with their visions and valuing their employee.

Candidate Testimonials

My experience was excellent, everyone was helpful and responsive at all times. Always considerate, well informed, and caring. I have recommended several people and hope they experience what I have during my time here.
The CSI Companies
5
2020-01-24T18:08:20+00:00
My experience was excellent, everyone was helpful and responsive at all times. Always considerate, well informed, and caring. I have recommended several people and hope they experience what I have during my time here.

Candidate Testimonials

 This was my first experience working as a remote contractor. My recruiter went to great lengths to ensure I was fully informed of all the details.
The CSI Companies
5
2020-01-24T18:10:34+00:00
 This was my first experience working as a remote contractor. My recruiter went to great lengths to ensure I was fully informed of all the details.

Candidate Testimonials

I’ve been on contract with CSI since 2014 and I’ve left the company within these 5 years, only to return and receive the same professionalism and support from everyone as if I’d never left.
The CSI Companies
5
2020-01-24T18:11:22+00:00
I’ve been on contract with CSI since 2014 and I’ve left the company within these 5 years, only to return and receive the same professionalism and support from everyone as if I’d never left.

Candidate Testimonials

I have always been hesitant when dealing with recruiting or job agencies as I have had some not so pleasant experiences. But CSI has by far exceeded my expectations. They are professional and very helpful on all levels.
The CSI Companies
5
2020-01-24T18:12:47+00:00
I have always been hesitant when dealing with recruiting or job agencies as I have had some not so pleasant experiences. But CSI has by far exceeded my expectations. They are professional and very helpful on all levels.
5
15
The CSI Companies