The CSI Companies has partnered with a leading Technology organization in Pittsburgh, Pa, who is looking to add an experienced Outbound Customer Service Rep (Work From Home) to their growing team.
- Make 100+ outbound dials per day
- Leverage best in class email tools
- Keep in constant contact with our existing client base to maintain relationships and develop sales opportunities via cold call and/or email
- Listen to the clients' needs and act on them in real time
- Update SalesForce with new leads, contact information and qualifying questions
- Clearly communicate client product descriptions and accurately record qualifying questions
- Manage incoming calls from new and existing clients as well as making outgoing “cold” to “hot” calls to develop new business
- High-energy with a strong desire to succeed.
- High-volume cold calling appointment setting or lead generation experience.(Preferred)
- Excellent communication skills, both verbal and written.
- Good Internet Connection