Outbound Customer Service Rep (Work From Home)

  • Location Pittsburgh, Pennsylvania
  • Type Contract
  • Job ID Job #55089

The CSI Companies has partnered with a leading Technology organization in Pittsburgh, Pa, who is looking to add an experienced Outbound Customer Service Rep (Work From Home) to their growing team. 


  • Make 100+ outbound dials per day
  • Leverage best in class email tools
  • Keep in constant contact with our existing client base to maintain relationships and develop sales opportunities via cold call and/or email
  • Listen to the clients' needs and act on them in real time
  • Update SalesForce with new leads, contact information and qualifying questions
  • Clearly communicate client product descriptions and accurately record qualifying questions
  • Manage incoming calls from new and existing clients as well as making outgoing “cold” to “hot” calls to develop new business


  • High-energy with a strong desire to succeed.
  • Fearless! 
  • High-volume cold calling appointment setting or lead generation experience.(Preferred) 
  • Excellent communication skills, both verbal and written.
  • Good Internet Connection