Salesforce Administrator III

  • Location Durant, Oklahoma
  • Type Direct Hire
  • Job ID Job #50307

Position: Salesforce Administrator III

Location: McKinney, TX

Direct Hire – onsite 100%

$115,000 depending on experience


CSI Tech is seeking an experienced Salesforce Administrator for a direct hire opportunity in McKinney, TX!!!
This is an exciting opportunity for a certified Salesforce Admin to become the onsite SME as the product has been recently implemented in a new environment.

The Salesforce Administrator will lead the ongoing development of deployments. This person should have a record of success in improving processes and adoption using the platform and work closely with various departments throughout an organization.
The Salesforce Administrator will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our internal CRM platforms.


  • Serve as primary system administrator for the environment with 1500+ users
  • Handle all basic administrative functions including declarative development, user account maintenance, reports and dashboards, workflows and other routine tasks
  • Complete regular system audits and prepare for upgrades
  • Coordinate the evaluation, scope and completion of new development requests
  • Work with management team to establish suitable processes to support administrative, development, and change management activities; document approved processes in accordance with company standards
  • Assist in training of new users, and grow the skill set across the organization
  • Effectively act as the liaison between our users, vendors and application development teams
  • Work independently with members of the user community to define and document development requirements
  • Recommend alternate approaches, analyze stakeholder impacts, and provide sizing estimates
  • Design, develop, test and document scalable, high-quality business solutions on the platform optimizing declarative functionality
  • Become the functional expert for the business process and write the use cases, user stories, and acceptance criteria
  • Participate in client requirements and design sessions
  • Conduct unit, integration, and performance testing
  • Coordinates, plans and leads user acceptance testing, end to end test execution and defect/change tracking
  • Analyze and mitigate bugs and issues
  • Participate in design and code reviews
  • Provide support in fulfilling service requests
  • Support and/or lead release planning and deployment
  • Assess and make recommendations on processes, design, operations and testing
  • Attend and effectively participate in all team meetings like Stand Up, Sprint, and Roadmap Planning


  • Bachelor’s degree in Business, Computer Science, Information Systems or related discipline from an accredited four-year college or university
  • Salesforce Administrator Certification (201) with a minimum of 5 years’ experience working within the financial services industry using Salesforce Sales Cloud and Service Cloud
  • Experience with Salesforce Lightning or Classic
  • Effective collaboration skills in order to work with colleagues in multiple locations
  • Extensive experience administering all Salesforce system admin level configurations such as permissions and security model, workflow automation, object structure and analytics, etc.
  • Minimum of 3 years’ experience working with Agile/Scrum